Monday, January 27, 2020


Receptionist
Jan 27 2020


The receptionist smiles
at all arrivals,
her perfect white teeth
greeting job hunters
clients
casual inquirers,
the man bearing packages
signed and received.
Her gossiping colleagues
incompetent boss.
And the poor souls 
who are are either lost, and looking for a way out,
or desperate for the rest room
before peeing themselves.

She expertly pilots her chair,
wheeling between computer screens, and telephones
a wall of forms and file-folders.

Does she go home each night
and slip into something casual?
Scrub the make-up from her face
and relax that rictus smile
before it becomes permanent,
before the laugh lines and dead eyes
of the professional greeter
are frozen in place?

I admire her fortitude.
Because almost everyone's a stranger
   --  the anxious and deranged
angry and complaining,
the garrulous and lonely
who could talk all day.

I am impressed
by her unruffled exterior
flawless efficiency.
Like the performer
who juggles chainsaws and flamethrowers
while keeping the patter going
without losing an arm.

Yet we see her like the furniture,
an interchangeable part, there to serve;
today a blonde
tomorrow a brunette.

I'm late for my appointment.
Still, she smiles at me warmly
and invites me to sit.
Offers coffee or tea
a bright “doctor is in”.

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